Healthcare Operations Management: A Holistic Care Chain Perspective
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Addressing the entire care chain, this book presents the outcomes of advanced research on healthcare operations management based on real-world data and practices in China. It includes hands-on methods and applications in this interdisciplinary research field, which combines healthcare service, operations management, industrial engineering and information technology.
The content is divided into three parts, reflecting the entire care chain. The first part discusses the pre-hospital service st...























