Many enterprise IT management applications, and the ways they are integrated, come directly from ITIL service management requirements. Types of integration include integrated reporting and dashboards, event-driven integration, device integration, and application data integration. Enterprise integration depends critically on high performance, scalability, and flexibility. Failure to integrate applications to service management requirements results in such wryly anticipated spectacles as the annual crash of the websites of Super Bowl advertisers such as Coca-Cola and Acura.
Waschke weighs in on the debate between those who advocate integrating "best-of-breed" applications and those who favor a pre-integrated set of applications from a single vendor. He also rates the strengths and weaknesses of the major architectural patternscentral relational databases, service-oriented architecture (SOA), and enterprise data busesfor IT integration of service management applications. He examines the modifications to traditional service management that are required by virtualized systems of datacenter management and application design.
Clouds present special problems for integration. How Clouds Hold IT Together details solutions for integration problems in private, community, and public cloudsespecially problems with multi-tenant SaaS applications. Most enterprises are migrating to the cloud gradually rather than at one go. The transitional phase of mixed cloud and on-premises applications presents thorny problems for IT management. Waschke shows the reader how to normalize the performance and capacity measurements of concurrent traditional and cloud resources.
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|Edition description:||1st ed.|
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About the Author
Waschke represented CA Technologies on the DMTF Cloud Management Working Group, DMTF Open Virtualization Format Working Group, DMTF Common Information Model REST Interface Working Group, OASIS Topology and Orchestration Specification for Cloud Applications (TOSCA) Technical Committee, DMTF Cloud Auditing Data Federation Working Group (observer), DMTF Configuration Database Federation Working Group, W3C Service Modeling Language Working Group, and OASIS OData Technical Committee (observer). On his retirement from CA, he was honored as a DMTF Fellow for his distinguished past and continuing significant contributions to the DMTF and continues his work with the DMTF on cloud standards. He was the editor-in-chief of the CA Technology Exchange (an online technical journal) and the author of Cloud Standards: Agreements That Hold Together Clouds.
Table of ContentsPART I. Services, Virtualization, Handhelds, and Clouds
Chapter 1. The Imperative: IT Integration
Chapter 2. The Merger: Enterprise Business and IT Management
Chapter 3. The Bridge: Service Management
Chapter 4. The Buzz: Handhelds in the Workplace
Chapter 5. The Hard Part: Clouds
PART II. Service Management
Chapter 6. The Infrastructure: ITIL and Service Management
Chapter 7. The Superstructure: Service Management Architecture
PART III. Enterprise Integration
Chapter 8. The Harder They Fall: Integration in the Enterprise
Chapter 9. The Contenders: Enterprise Integration Architectural Patterns
PART IV. Virtualization
Chapter 10. Not in Kansas: Virtualization Challenges
Chapter 11. Splendid Isolation: Virtual Architecture Patterns
PART V. Clouds
Chapter 12. Slipping the Surly Bonds: Cloud Architecture Patterns
Chapter 13. Tricky Business: Cloud Integration Patterns
Chapter 14. Fish nor Fowl: Mixed Architectures
Chapter 15. Conclusion