How Cognitive Interviewing Can Assist with Disciplinary & Grievance Investigations - an article

by Richard Payne

Overview

This article discusses how the cognitive interviewing technique can be adapted for internal disciplinary and grievance investigative interviews within the employment relationship.

It also outlines some of the important techniques which can be used by interviewers in order to improve the quality and accuracy of evidence retrieved from witnesses and employees under investigation even when a critical event may have occurred some time ago.

Please note that this article is written within the context of employment procedures within the United Kingdom, although will be relevant to other jurisdictions as it concentrates on the disciplinary and grievance interview rather than specific legal requirements relating to disciplinary and grievance matters.

Product Details

BN ID:	2940032863526
Publisher:	Richard Payne
Publication date:	11/07/2011
Sold by:	Smashwords
Format:	eBook
File size:	33 KB

About the Author

Richard Payne is an independent HR practitioner and writer working in the UK and accross Europe. He provides a wide range of courses related to employment matters and employment procedures.

Richard holds a masters degree in human resource management and is a Chartered Member of the Chartered Institute of Personnel and Development in the UK.

Richard also writes and teaches on commmunication skills and behavioural theory.