How Executives Should Think About AI: Straight Talk About the Inevitable

Much of what is said about AI is misleading – or just plain wrong. It’s also sometimes intended to frighten everyone about a future that’s unlikely to occur (think Bill Gates, Elon Musk, Steve Wozniak and Geoffrey Hinton, among others). AI will not steal children, hold hostages for bitcoins or start nuclear wars. But it will fundamentally change business through the intelligent automation of many routine – and nonroutine – tasks that companies perform all the time. Old business models will ...