How to Listen: Tools for opening up conversations when it matters most

Foreword by HRH The Prince of Wales
Preface by Michael Palin

Listening helps us be there for others, to support them in tough times, and to strengthen our relationships with partners, family, friends and colleagues.

From opening up a conversation with someone who might be struggling, to how to use gentle encouragement to help others share their stories, How to Listen demonstrates the power of listening without judgement and draws on the extensive experience of Samaritans in offering practical...