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How To Win Customers And Keep Them For Life: An Action-Ready Blueprint for Achieving the Winner's Edge! (Abridged)

By Michael Leboeuf Ph.D.
Abridged — 1 hours, 30 minutes
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By Michael Leboeuf Ph.D.
Abridged — 1 hours, 30 minutes
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From Michael LeBoeuf, the bestselling author of Working Smart and the audio programs Working Smarter, Imagineering and The Perfect Business, comes How To Win Customers and Keep Them For Life -- the ultimate guide to building a successful business through customer satisfaction.

The success of any business depends on knowing the answers to these important questions:
  • Why do some people buy once...and never return?
  • Why do some people become strong, steady customers?
  • How do you turn an angry...