Book Your Summer Shop NowBook Your Summer Shop Now

How to Work with Difficult People: Handle incompetence, dodge the drama, and stay sharp-with strategies that work, from intern to exec, before their nonsense spills into your cup

eBook
$9.99
Membership Card Icon

Collect stamps to save with Rewards. 10 stamps = $5. Learn More

Select a store to view item availability.

Available on compatible , the free NOOK App, and in My Digital Library

NOOK App

Download NOOK app

NOOK Devices

NOOK eReaders

  • NOOK GlowLight 4 Plus
  • NOOK GlowLight 4e
  • NOOK GlowLight 4
  • NOOK GlowLight Plus 7.8"
  • NOOK GlowLight 3
  • NOOK GlowLight Plus 6"

NOOK Tablets

  • NOOK 8.7" Reading Tablet
  • NOOK 9" Lenovo Tablet
  • NOOK 10" HD Lenovo Tablet
  • NOOK Tablet 7" & 10.1"
  • NOOK by Samsung Galaxy Tab 7.0 [Tab A and Tab 4]
  • NOOK by Samsung [Tab 4 10.1, S2 & E]

Free NOOK Reading Apps

  • NOOK for iOS
  • NOOK for Android

BN.com website

Go to your Digital Library in My Account

If you stopped fixing things, half the place would collapse.

Do you spend more time correcting other people's mistakes than doing your actual job?

Tired of being the one who holds it all together while everyone else makes it worse?

Do you bite your tongue, play it calm, and still end up cleaning the mess?

You're not burned out.

You're just surrounded by people who make everything harder than it needs to be.

You stay calm. You think clearly. You double-check your work.

Meanwhile, someone two sea...