I Also Talk About The Dark Side Of Business

they only do one task at any one time. The sand shoveler Taylor studied did not simultaneously put coal into the furnace. The women who soldered wires in the wire room that Mayo observed did not simultaneously inspect the finished phones at the factory. Iowa corn farmers don't leave their plowed furrows to go to meetings. The same goes for knowledge and service work, which require focus. Surgeons do not take phone calls in the operating room, or lawyers do not take phone calls while consult...