I am the Resident: Becoming the Advocate Your Loved One Needs!

Having a loved one in a long-term care community (commonly called "nursing home") is difficult in the best of circumstances, but what happens when you have a problem with the care your loved one is receiving? Who can you turn to when you have questions? Have you ever been told: No, we can't give your mom three baths a week; we are only required to give two baths a week. Or, If you don't like the care your dad is getting, why don't you move him? Or, What about getting a letter that says, "We...