Introduction to Email Productivity

Email productivity has gradually become one of the leading areas of research in human-computer interaction due to increasing email users. With the rapid advancement in the field of communication, email has started to play a central role in business communication. According to a research report, email volume is growing at a speed of nearly 15pc per year1. However, increased reliance on email has resulted in the proliferation of messages in the mail-boxes.

Consequently, this has engendered a v...