Invisible Solutions: 25 Lenses that Reframe and Help Solve Difficult Business Problems

Invisible Solutions: 25 Lenses that Reframe and Help Solve Difficult Business Problems

by Stephen Shapiro


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Solve Any Problem Faster, with Less Risk and Lower Cost

Unprecedented access to infinite solutions has led us to realize that having all of the answers is not the answer. From innovation teams to creativity experts to crowdsourcing, we’ve turned from one source to another, spending endless cycles pursuing piecemeal solutions to each challenge we face.

What if your organization had an effective and systematic approach to deal with any problem? To find better solutions, you need to first ask better questions. The questions you ask determine which solutions you’ll see and which will remain hidden.

This compact yet powerful book contains the formulas to reframe any problem multiple ways, using 25 lenses to help you gain different perspectives. With visual examples and guidance, it contains everything you need to master any challenge.

This book will help you:
• Discover why we are hardwired to ask ineffective questions and learn to work through those barriers.
• Understand the power and importance of well-defined questions.
• Reframe any problem multiple ways to help you find the optimal solution.
• Move from idea-based innovation to question-based innovation that drives higher ROI.

Apply just one of the lenses and you will quickly discover better solutions. Apply all of them and you will be able to solve any problem—in business and in life.

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Product Details

ISBN-13: 9781645431862
Publisher: Mascot Books
Publication date: 03/03/2020
Pages: 176
Product dimensions: 5.00(w) x 7.00(h) x (d)

About the Author

Stephen M. Shapiro started his innovation journey by founding and leading a 20,000- person process and innovation practice during his 15-year tenure at Accenture. Since leaving the consulting firm, he has authored six books on the topic, including Best Practices Are Stupid, and has become a regular columnist for He also developed Personality Poker®️, a powerful card game that helps create high-performing teams. He has presented his groundbreaking innovation work to audiences in 50 countries, and in 2015, he was inducted into the Speaker Hall of Fame. In his spare time, he geeks out on magic.

Table of Contents

Introduction: A Left-Brained Approach to Innovation 1

Section 1 Asking Better Questions

Chapter 1 Better Questions Lead to Better Answers 11

Chapter 2 What's the Impact of Poor Questions? 25

Chapter 3 Why Do We Ask Terrible Questions? 31

Section 2 Twenty-Five Lenses for Reframing Problems

Chapter 4 About the Lenses 45

Chapter 5 Reduce Abstraction 51

#1 Leverage 52

#2 Deconstruct 54

#3 Reduce 56

#4 Eliminate 58

#5 Hyponym 60

Chapter 6 Increase Abstraction 63

#6 Analogy 64

#7 Result 66

#8 Concern Reframe 68

#9 Stretch 70

#10 Hypernym 72

Chapter 7 Change Perspective

#11 Resequence 76

#12 Reassign 78

#13 Access 80

#14 Emotion 82

#15 Substitute 84

Chapter 8 Switch Elements 87

#16 Flip 88

#17 Conflicts 90

#18 Performance Paradox 92

#19 Pain vs Gain 94

#20 Bad Idea 96

Chapter 9 Zero-In 99

#21 Real Problem 100

#22 Real Business 102

#23 Insights 104

#24 Variations 106

#25 Observation 108

Section 3 Challenge-Centered Innovation

Chapter 10 Leveraging Challenges for Innovation 113

Chapter 11 FAST Innovation 125

Closing Thoughts 141

Going Deeper 143

Supporting Resources 147

Notes 149

Acknowledgements 155

About the Author 159

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