ISO 9000 and the Construction Industry: Practical Lessons
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Is an interpretation and implementation of ISO 9000 in the construction industry. Through the use of case studies, the book deals with the non-technical attributes of quality management systems in the construction industry and how these may influence the effectiveness of ISO 9000 requirements. The book explains and provides the solutions on how behavioural influence, environmental changes, legal implications and quality cost measurements can be managed within construction firms to achieve e...























