IT SERVICE DESK SUPPORT: BEST PRACTICES FOR SUCCESS

by Shameka Mccarthy

Overview

In the world of IT service desk support, the evolution of technology has brought about significant changes in the way support is provided to customers. Service desk managers and analysts have had to adapt to these changes in order to meet the ever-growing demands of the industry.

Product Details

BN ID:	2940184725987
Publisher:	Shameka McCarthy
Publication date:	02/12/2025
Sold by:	Barnes & Noble
Format:	eBook
File size:	94 KB

About the Author

With a career spanning more than 20 years in Customer Service and IT Management with many years of experience in the Service Desk and Help Desk I have become pretty passionate about the future of the Service Desk. Technology has changed the landscape of the Service Desk by light years and I am thrilled to be apart of it.