The legendary tale of top-down change for anyone trying to navigate today's uncertain business seas.
NEW YORK TIMES BESTSELLER
When Captain Abrashoff took over as commander of USS Benfold, it was like a business that had all the latest technology but only some of the productivity. Knowing that responsibility for improving performance rested with him, he realized he had to improve his own leadership skills before he could improve his ship. Within months, he created a crew of confident and inspired problem-solvers eager to take the initiative and responsibility for their actions. The slogan on board became "It's your ship," and Benfold was soon recognized far and wide as a model of naval efficiency. How did Abrashoff do it? Against the backdrop of today's United States Navy, Abrashoff shares his secrets of successful management including:
- See the ship through the eyes of the crew: By soliciting a sailor's suggestions, Abrashoff drastically reduced tedious chores that provided little additional value.
- Communicate, communicate, communicate: The more Abrashoff communicated the plan, the better the crew's performance. His crew eventually started calling him "Megaphone Mike," since they heard from him so often.
- Create discipline by focusing on purpose: Discipline skyrocketed when Abrashoff's crew believed that what they were doing was important.
- Listen aggressively: After learning that many sailors wanted to use the GI Bill, Abrashoff brought a test official aboard the ship-and held the SATs forty miles off the Iraqi coast.
|Publisher:||Grand Central Publishing|
|Product dimensions:||6.00(w) x 9.10(h) x 1.10(d)|
About the Author
CAPTAIN D. MICHAEL ABRASHOFF is a graduate of the U.S. Naval Academy in Annapolis, MD, and was a military assistant to the former secretary of defense, the Honorable Dr. William J. Perry. Abrashoff left the Navy in 2001 and became the founder and CEO of Grassroots Leadership, Inc., in Boston. You can visit his website at www.grassrootsleadership.com.
Table of Contents
Author's Note ix
Chapter 1 Take Command 11
Chapter 2 Learn Real Leadership 30
Chapter 3 Lead by Example 42
Chapter 4 Listen Aggressively 54
Chapter 5 Communicate Purpose and Meaning 63
Chapter 6 Create a Climate of Trust 74
Chapter 7 Look for Results, Not Salutes 93
Chapter 8 Take Calculated Risks 116
Chapter 9 Go Beyond Standard Procedure 130
Chapter 10 Build Up Your People 152
Chapter 11 Generate Unity 181
Chapter 12 Improve Your People's Quality of Life 199
Chapter 13 Life After Benfold 212
Epilogue Out of Uniform 221
About the Author 227