Kenya as Outsourcing Destination

While the offshore outsourcing Industry has been dominated by India, China and countries in Central Europe and Southeast Asia, deteriorating cost advantages, improved labour quality and state-of-the art infrastructure are driving a dramatic shift in the geography of the industry. New players like Kenya are entering the field and challenging the existing players for a piece of the offshore outsourcing cake.

Kenya boasts a big pool of English-speaking professionals and its government has inves...