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GABRIEL VALLEJO LÓPEZ PRESENTA 34 CASOS ¡DE LA VIDA REAL!
QUE NOS RECUERDAN LA IMPORTANCIA DE TENER MODELOS
DE SERVICIO AL CLIENTE DE CLASE MUNDIAL.
Durante los últimos tres años, Vallejo López se dedicó a buscar las situaciones cotidianas más especiales donde el servicio al cliente se ha convertido en una experienciacatastrófifica o en un ejemplo de servicio al cliente memorable.
Una mamá a la que le prohibieron volver a entrar a un avión para recoger a su hijo de dos años, un hombre a qu...
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