Leading in Ambiguity

An innovator’s guide to embracing ambiguity and reimagining what’s possible.

Ambiguity—a lack of clarity—is traditionally viewed as negative, a fuzziness to be corrected. Many people resist uncertainty and change, preferring instead the comfortable idea that what was or what is are inherently better options than what might be. Innovation facilitators Katrin Elster and Tamara Christensen see it differently. To them, ambiguity is a valuable resource for innovation, a space of endless possibili...