Leading through Conflict: Into the Fray

Effective leadership requires many skills, but foremost among them is the capacity to successfully deal with conflict. Any disruption that creates a lack of alignment can trigger the conflict cycle, such as differences of opinion, competition for scarce resources and interpersonal enmity. Leading through Conflict brings together recent theory and research on interpersonal conflict and its resolution by examining the causes and consequence of conflict in groups, organizations and communities...