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Lean DevOps: A Practical Guide to On Demand Service Delivery

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Deliver Any Service Far More Effectively, Based on What Customers Really Want

As service stacks grow more complex, it becomes even tougher to deliver on-demand IT services that meet customers' expectations for speed, consistency, reliability, security, privacy, and value. Layering on new cloud technologies, architectural approaches, or methodologies can aggravate the problem by widening the gap between what delivery teams think they're delivering and what customers actually experience. In...