Lean Health Care: Swimming with Sharks

The health care industry worldwide is besieged by multiple problems to which there does not seem to be clear answers. There are issues of affordability, quality, patient safety, etc. with many suggestions about how to improve things. One such approach is the idea that what health care needs is more business management and industrial techniques, of which one is the application of the Toyota Manufacturing System, or lean as it is called in the West.

This book is about lean, what it is, whether...