Around the world, a new generation is looking beyond greater profits, for meaningful purpose. But, unlike business, few social interventions have achieved significant impact at scale. Inspired by the modern innovation practices, popularized by bestseller The Lean Startup, that have fueled technology breakthroughs touching every aspect of our lives, Lean Impact turns our attention to a new goal - radically greater social good.
Social change is far more complicated than building a new app. It requires more listening, more care, and more stakeholders. To make a lasting difference, solutions must be embraced by beneficiaries, address root causes, and include an engine that can accelerate growth to reach the scale of the need. Lean Impact offers bold ideas to reach audacious goals through customer insight, rapid experimentation and iteration, and a relentless pursuit of impact.
Ann Mei Chang brings a unique perspective from across sectors, from her years as a tech executive in Silicon Valley to her most recent experience as the Chief Innovation Officer at USAID. She vividly illustrates the book with real stories from interviews with over 200 organizations across the US and around the world.
Whether you are a nonprofit, social enterprise, triple bottom line company, foundation, government agency, philanthropist, impact investor, or simply donate your time and money, Lean Impact is an essential guide to maximizing social impact and scale.
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About the Author
Table of ContentsForeword 7
Part I: Inspire 20
Chapter 1: Innovation is the Path, Impact is the Destination 21
Chapter 2: What is Your Audacious Goal? 33
Chapter 3: Love the Problem, Not Your Solution 44
Chapter 4: Finding the "Big Idea" 57
Chapter 5: Lessons from The Lean Startup 66
Part II: Validate 90
Chapter 6: Start Small, Iterate Fast 93
Chapter 7: Value 113
Chapter 8: Growth 138
Chapter 9: Impact 164
Part III: Transform 189
Chapter 10: Systems Change 192
Chapter 11: Financing Innovation 201
Chapter 12: A Message to Funders 220
Chapter 13: Making It Stick 241
Chapter 14: A World of Impact 256
About the Author 280