Leveraging Lean in Outpatient Clinics: Creating a Cost Effective, Standardized, High Quality, Patient-Focused Operation

This book is part of a series of titles that are a spin-off of the Shingo Prize-winning book Leveraging Lean in Healthcare: Transforming Your Enterprise into a High Quality Patient Care Delivery System. Each book in the series focuses on a specific aspect of healthcare-including emergency departments, medical laboratories, outpatient clinics, ancillary services, and surgical services-that has demonstrated significant process and quality improvements after a Lean implementation.

Because ambul...