Mis-hires siphon your energy and erode team culture. Replacing them is stressful and can cost over $40,000 per re-hire. With the right tools, all of that can be avoided, and you can consistently make great hires.
After years of scientific research and first-hand interview experience with thousands of candidates, Chaka Booker has created a system that helps employers consistently make great hires.
Mastering the Hire provides 12 proven strategies that have been used to accurately identify the right talent 90% of the time. Whether hiring manager, business owner, CEO, search consultant, team manager, team member, novice or expert interviewer, Chaka’s method is for anyone who wants to beat the hiring odds.
In this book, you will learn:
- How to manage your intuition: when to trust it and when to put it aside.
- Question design principles: structuring questions so candidates are influenced to tell the truth
- The power of pressure: when to apply or release pressure and how to control the hidden internal pressure that leads to poor decisions.
- To identify key competencies: the four competencies you must always interview for and techniques to accurately assess them.
- Tools for removing bias: tomorrow’s talent doesn’t fit yesterday’s mold and is often overlooked. Understanding and removing bias will give you a competitive advantage.
- To reimagine the hiring process: resume reviews, phone interviews, and in-person interviews will get a much-needed revamp with innovative twists on each.
The interview is the cornerstone of the hiring process, yet science has shown the odds aren’t in your favor. Mastering the Hire provides strategies that will dramatically improve the one decision that determines everything you can accomplishwho you hire
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About the Author
Table of Contents
Foreword Eli Broad vii
Introduction: The Coin Toss xi
Part 1 Reducing Interference 1
Strategy 1 Intuition, Know Thy Place 3
Strategy 2 Candidates Don't Answer Questions. They Answer People 13
Strategy 3 The Right Question Asked Wrong Is the Wrong Question 19
Part 2 Pressure Management 31
Strategy 4 To End with Truth, Start with Trust 33
Strategy 5 You're Not Assessing the Candidate. They're Assessing Themselves 40
Strategy 6 Pressure Clarifies and Reveals Potential 51
Strategy 7 Stop Rationalizing 58
Part 3 Sharp Tools 61
Strategy 8 An Interview Is a Glimpse 63
Strategy 9 Break Down the Fourth Wall 92
Part 4 Identity and Bias 107
Strategy 10 Biases Are Unspoken Criteria 109
Strategy 11 Be Mindful 122
Strategy 12 Culture Fitness, Not Culture Fit 128
Part 5 Clear Target 143
Strategic Thinking 145
Continuous improvement 157
Emotional Intelligence (Circa 1990) 172
Afterword: Self-Purification 185
About the Author 205