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Microsoft CRM For Dummies

By Joel Scott, Michael DeLisa
Paperback
$31.99
By Joel Scott, Michael DeLisa
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  • The ideal introductory guide to Microsoft's much anticipated entry into the Customer Relationship Management (CRM) software marketplace
  • Discusses the key features of Microsoft's CRM software, including tools to help businesses sell more effectively, manage all customer communications in one place, track and convert leads, make informed decisions faster, and provide consistent service
  • Provides expert tips and tricks to make the software work more effectively
  • Explains how to achieve increase...

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