Multitasking in the Digital Age

In our digital age we can communicate, access, create, and share an abundance of information effortlessly, rapidly, and nearly ubiquitously. The consequence of having so many choices is that they compete for our attention: we continually switch our attention between different types of information while doing different types of tasks—in other words, we multitask. The activity of information workers in particular is characterized by the continual switching of attention throughout the day. In ...