Navigating to Value-Based Outcomes: Engage Your Patients and Align Your People

Payment reform efforts will be a mainstay of healthcare delivery so long as our societal spending on care is high while our outcomes are inconsistent or middling. To thrive - financially, individually, and collectively as care delivery units - we must be able to demonstrate to ourselves and for others, the value of the outcomes we produce. While it is true that you can't improve what you don't measure, it is also true that you can't act on measurements you don't understand. Every healthcare...