Negotiating at Work: Turn Small Wins into Big Gains

Negotiation has always been at the heart of solving problems at work. Yet today, when people in organizations are asked to do more with less, be responsive 24/7, and manage in rapidly changing environments, negotiation is more essential than ever. What has been missed in much of the literature of the past thirty years is that negotiations in organizations always take place within a context-of organizational culture, of prior negotiations, of power relationships-that dictates which issues ar...