No Excuses: How You Can Turn Any Workplace into a Great One

In their follow-up to The Great Workplace which described the organizational model of a great workplaceone in which people trust those they work for, have pride in what they do, and enjoy the people they work withJennifer Robin and Michael Burchell turn their attention to the managers role in creating a great workplace. In No Excuses the authors expose the self-defeating mindsets that lead managers to believe a great workplace is out of their reach. As the authors explain, even managers who...