No Time to Waste: Microbehaviors: Leveraging the Little Things to Become a Better Leader

Each day we go through our routines, whether at work or home, exhibiting micro-bursts of behavior. Often we give little or no thought to these micro-bursts. We answer questions, request help, provide direction, offer counsel&advice, talk to family, friends&colleagues, encounter strangers, and so on. Some of our micro-behaviors hit exactly as we intend—positive, development, empathetic, and affirming. Some of our micro-behaviors stray off the mark—negative, draining, uncaring, and destructiv...