Now You're Talking!: The manager's complete handbook to leading great conversations at work-even the tough ones

As a manager, leading performance conversations with your people can feel like entering a lion's den: you hope you'll be lucky enough to escape alive, but there's no guarantee. But why rely on luck? Build your skills and you'll handle performance conversations with confidence.

After more than 30 years in performance management, including time in the Royal Navy, Cathay Pacific, and KPMG, Anna Wildman has pulled together all the most challenging conversations you're likely to face in the workp...