“Office shock” is an abrupt, unsettling change in where, when, how, and even why we work. In this visionary book, three prominent futurists argue that the office is both a place and a process—offices and officing—with a new range of choices, including what they call the emerging officeverse.
To see the possibilities with fresh eyes, we must use future-back thinking to ask, What is the purpose of your officing? What are the outcomes—especially regarding climate—you want to achieve? With whom do you want to office? How will you augment your intelligence? Where and when will you office? How will you create an agile office?
Traditional offices were often unfair, uncomfortable, uncreative, and unproductive. This book explores how to seize this great opportunity to transform office work.
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About the Author
Joseph Press is a former workplace designer, transformation expert, and futures architect. He is the coauthor of IDeaLs (Innovation and Design as Leadership) and cofounder of the consulting cooperative MakeOurFuture.
Christine Bullen is an information systems professor who codeveloped the critical success factors methodology when she was at MIT.
Table of Contents
Introduction: The Great Opportunity 1
Part I What Future? 15
Better Futures for Working and Living
1 Futureback Thinking: About Office Shock 17
2 Looking Back to Look Forward: The Technology Didn't Happen Overnight 30
3 Impossible Futures: imagining Better Offices and Officing 49
Office Shock Quick Start Guide appears after page 60.
Part II What Next? 61
Spectrums of Choice for Better Working and Living
4 In Good Company: The Spectrum of Purpose 65
5 Pursuing Prosperity: The Spectrum of Outcomes 79
6 Beyond Sustainability: The Spectrum of Climate Impacts 93
7 Cultivating Community: The Spectrum of Belonging 107
8 Everyone Amplified: The Spectrum of Augmentation 121
9 Better Than Being There: The Spectrum of Place and Time 135
10 Coordinating with Clarity: The Spectrum of Agility 149
Part III What Now? 161
Making Smart Choices for Individuals, Organizations, and Communities
11 Thinking Futureback about Office Shock: Introducing Our Quick Start Guide 163
12 Personal Choices: How You Can Navigate Office Shock 173
13 Organizational Choices: How Your Organization Can Navigate Office Shock 180
14 Community Choices: How Your Community Can Navigate Office Shock 188
Conclusion: What We Can Do Now to Create Better Futures 197
Navigational Stars 207
Discussion Guide 210
About the Research 270
About the Authors 273
About the Artists and Artwork 277
About Institute for the Future 281