Order out of Chaos: Win Every Negotiation, Thrive in Adversity, and Become a World-Class Communicator

Learn how to become a world-class communicator and, in doing so, become the best negotiator you can be.

As one of the world's most experienced kidnap-for-ransom negotiators, Scott Walker has successfully resolved life-or-death crises, facing down gang leaders, pirates, cyberhackers, and extortionists. When he turned to help businesses with negotiation, he realized that the tools and skills he'd need were not so different from the ones he'd mastered in the high-stakes situations he successful...