Organising care around patients: Stories from the frontline of the NHS

Organising care around patients is not for the fainthearted. Naomi Chambers and Jeremy Taylors have curated twenty-five accounts from people who agreed to tell the story of what happened when they or their loved ones came into contact with the NHS. The authors defy you not to laugh or cry, or hold your breath in disbelief, at some point when reading this book.

In these true and compelling accounts, we learn the experiences – good and bad – of people grappling with birth and death, caring for...