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Patients and Caregivers as Developers of Medical Devices: An Empirical Study on User Innovation in the Healthcare Sector

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Moritz Göldner analyzes the unexplored phenomenon of patients and caregivers as innovators with respect to their own unmet medical needs in two complementary studies. In study 1 he uses a mixed-method approach to analyze quantitative data from two datasets on more than 1,100 medical smartphone apps each and qualitative data from 16 interviews with developers of medical apps. He finds substantial evidence that patients and caregivers develop medical apps and shows that those apps receive sig...