Plan, do, check, act - a practical guide for managers: Understanding results-focused management

Plan. Do. Check. Act. Four simple words that together form a powerful management technique for improving processes, activities, and organisations. We wrote this book to help readers understand and apply the PDCA (Plan, Do, Check, Act) method. It is a model that we have used successfully with clients around the world, helping deliver sustainable performance improvement and shareholder value. The concepts and theory behind the method appear simple and straightforward, but we found that most o...