When it comes to recruiting, motivating, and creating great teams, Patty McCord says most companies have it all wrong. McCord helped create the unique and high-performing culture at Netflix, where she was chief talent officer. In her new book, Powerful: Building a Culture of Freedom and Responsibility, she shares what she learned there and elsewhere in Silicon Valley.
McCord advocates practicing radical honesty in the workplace, saying good-bye to employees who don’t fit the company’s emerging needs, and motivating with challenging work, not promises, perks, and bonus plans. McCord argues that the old standbys of corporate HR—annual performance reviews, retention plans, employee empowerment and engagement programs—often end up being a colossal waste of time and resources. Her road-tested advice, offered with humor and irreverence, provides readers a different path for creating a culture of high performance and profitability.
Powerful will change how you think about work and the way a business should be run.
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About the Author
Patty participated in IPOs at Netflix and, before that, Pure Atria Software. A veteran of Sun Microsystems, Borland, and Seagate Technologies, she has also worked with small start-ups. Her background includes staffing, diversity, communications, and international human resources positions.
Currently, Patty coaches and advises a small group of companies and entrepreneurs on culture and leadership. She also speaks to groups and teams around the world.
Patty's book Powerful: Building a Culture of Freedom and Responsibility will be published in January of 2018.
Table of Contents
Introduction: A New Way of Working: Foster Freedom and Responsibility xi
Chapter 1 The Greatest Motivation Is Contributing to Success: Treat People Like Adults 1
In Brief 13
Questions to Consider 14
Chapter 2 Every Single Employee Should Understand the Business: Communicate Constantly About the Challenge 15
In Brief 28
Questions to Consider 30
Chapter 3 Humans Hate Being Lied To and Being Spun: Practice Radical Honesty 32
In Brief 48
Questions to Consider 50
Chapter 4 Debate Vigorously: Cultivate Strong Opinions and Argue About Them Only on the Facts 52
In Brief 68
Questions to Consider 70
Chapter 5 Build the Company Now That You Want to Be Then: Relentlessly Focus on the Future 72
In Brief 86
Questions to Consider 88
Chapter 6 Someone Really Smart in Every Job: Have the Right Person in Every Single Position 90
In Brief 108
Questions to Consider 110
Chapter 7 Pay People What They're Worth to You: Compensation Is a Judgment Call 111
In Brief 122
Questions to Consider 123
Chapter 8 The Make Needed Changes Fast, and Be a Great Place to Be From 124
In Brief 142
Questions to Consider 144
In Gratitude 151