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Practical Zendesk Administration: A World-Class Customer Service Platform

By Stafford Vaughan, Anton de Young
eBook
$25.99
By Stafford Vaughan, Anton de Young
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Implementing the Zendesk customer service software as part of your company’s operations can be time-consuming, but with the best practices and advice in this hands-on guide, you can shorten the procedure considerably. You’ll learn the purpose, benefits, and pitfalls of each Zendesk feature, with examples of how to configure it to match your company’s needs and processes.

Written by written by two experienced Zendesk product trainers, this book is distilled from years of working in the trench...

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