Preparing to Lead in a Crisis

The frequency of crises is increasing. What areas do senior leaders need to focus on to achieve the best possible outcome from the response they are leading? How do they prepare themselves? Based on over 15 years of work identifying the causes of poor responses to crises, four themes have emerged: poor planning, inadequate use of information and intelligence, ineffective resource management and deficiencies in certain senior leadership behaviours. This book examines actions that a senior le...