Probing Experience: From Assessment of User Emotions and Behaviour to Development of Products

Fred Boekhorst Steady progress in Information and Communication technology has advanced the Internet, once merely a tool for exchange of scientific infor- tion between universities, to a platform that enables the transformation of our society. In this new, digital society, people can take more informed decisions because of new mechanisms for finding what you’re looking for [Google], new mechanisms of accessing background knowledge [Wikipedia], new ways of engaging with one another [chat], n...