Process!: How Discipline and Consistency Will Set You and Your Business Free

by Mike Paton, Lisa González (1)

Overview

This deep-dive into the revolutionary EOS method to strengthen a company’s process component will help leaders at all companies—from early stage startups to established corporations—run better businesses and live better lives.

Part of the TRACTION Library, Process! proves that a high-level, 20/80 approach to getting your core processes “followed by all” will help you:

• Get consistently exceptional results
• Improve and innovate as necessary
• Free yourself to live your ideal life

If you own, run, or lead in a fast-moving business, you’re likely driven by passion and a desire to be free. Many leaders mistakenly believe instilling rigor and discipline for process throughout your organizations will inhibit freedom.

They couldn’t be more wrong.

It’s when you’re stuck in the day-to-day, putting out fires and cleaning up messes, that passion turns to frustration. Freedom seems somewhere between elusive and impossible. The secret to getting unstuck is process. This inspiring, informative field guide will prove it’s possible to establish rigor and discipline for process while also increasing creativity, flexibility, and innovation.

Process! will help you identify a handful of core processes that make your business uniquely valuable. You’ll learn how to document and simplify the major steps in those processes so they can be done the right and best way, every time. Finally, you’ll execute a simple, step-by-step plan that is helping more than 10,000 entrepreneurs around the world consistently get the results they want.

Product Details

ISBN-13:	9781637741368
Publisher:	BenBella Books
Publication date:	09/27/2022
Series:	The EOS Mastery Series
Pages:	192
Product dimensions:	5.80(w) x 8.40(h) x 0.70(d)

About the Author

Having grown up in a home full of teachers and entrepreneurs, it's no surprise that Mike Paton has spent much of his nearly 40 years in business helping entrepreneurs and leaders get what they want from their businesses. One of the first EOS Implementers on the planet, Paton has helped the leadership teams of more than 150 companies run better businesses and live better lives, co-wrote Get A Grip with Gino Wickman, and succeeded Gino in the Visionary role at EOS Worldwide. He's now a sought-after speaker, host of The EOS Leader podcast, and continues to create and share content with EOS fans around the world.

Lisa González grew up in California supporting the operational side of her entrepreneurial family's many exciting businesses. She ventured into the practice of law to help other businesses, but missed making a day-to-day impact. She was recruited to join a family start-up in operations, and after years of doing some things right and a lot of things wrong, she implemented EOS. The impact of implementing EOS resulted in a healthy leadership team, consistent revenues, improved processes, profitability—and personal freedom.

Table of Contents

Foreword Gino Wickman ix

Section I Commit

Chapter 1 The Right Mindset 1

Chapter 2 Why Is Process Important? 19

What Is a Strong Process Component? 20

The Benefits 26

The Costs 40

Section II Learn

Chapter 3 Own It 51

Chapter 4 The 3-Step Process Documenter 55

Step 1 Identify Your Handful of Core Processes 56

Step 2 Document and Simplify Each Core Process 66

Step 3 Package (Make Them Easy to Find and Use) 86

Chapter 5 The FBA Checklist 95

Train 96

Measure 99

Manage (LMA) 105

Update 110

Section III Act

Chapter 6 Your Action Plan 117

Chapter 7 Overcoming Challenges 125

Chapter 8 Templates and Resources 137

Conclusion 170

Acknowledgments 172

What People are Saying About This

From the Publisher

“Process! gives you the tools for documenting processes that your people will actually follow. Stop doing the work and have your business do the work for you.”
—Mike Michalowicz, author of Profit First and Clockwork
 
“The high-level entrepreneurial approach that the authors describe is invaluable for organizations of any size. I highly recommend this book to those who are trying to grow efficiently and profitably—regardless of their current size or stage of growth.”
—Al Gonzalez, Jr., former director of operations for Dish Network and Wayfair
 
“Paton and Gonzalez, in their book Process!, not only make the case like a highly-skilled lawyer to a jury, but then go on to provide the business owners with the roadmap to follow for success in their business. Practical, powerful and applicable for every business.”
—Jack Daly, CEO coach, serial entrepreneur, and author of Hyper Sales Growth
 
“Paton and Gonzalez capture the impact that documented processes contribute to entrepreneurial companies of any size. The high-level and practical approach that they recommend allows any thriving organization to remain nimble, growth-minded, and results-oriented as their business and industry scale.”
—Jessica Billingsley, CEO of Akerna
 
“This EOS approach to process captures the mindset needed to become a more disciplined organization. Definitely recommend for visionary leaders looking to add value to their business and sustainably continue the legacy they created.”
—Carla Dore, president of Workplace Resource

Editorial Reviews

"""Process! gives you the tools for documenting processes that your people will actually follow. Stop doing the work and have your business do the work for you.""
—Mike Michalowicz, author of Profit First and Clockwork

""The high-level entrepreneurial approach that the authors describe is invaluable for organizations of any size. I highly recommend this book to those who are trying to grow efficiently and profitably—regardless of their current size or stage of growth.""
—Al Gonzalez, Jr., former director of operations for Dish Network and Wayfair

""Paton and Gonzalez, in their book Process!, not only make the case like a highly-skilled lawyer to a jury, but then go on to provide the business owners with the roadmap to follow for success in their business. Practical, powerful and applicable for every business.""
—Jack Daly, CEO coach, serial entrepreneur, and author of Hyper Sales Growth

""Paton and Gonzalez capture the impact that documented processes contribute to entrepreneurial companies of any size. The high-level and practical approach that they recommend allows any thriving organization to remain nimble, growth-minded, and results-oriented as their business and industry scale.""
—Jessica Billingsley, CEO of Akerna

""This EOS approach to process captures the mindset needed to become a more disciplined organization. Definitely recommend for visionary leaders looking to add value to their business and sustainably continue the legacy they created.""
—Carla Dore, president of Workplace Resource"

From the Publisher