Program Planning and Evaluation for the Public Manager

Emphasizing evaluation as an indispensable component of program management! The authors of this work stress the importance of monitoring and reviewing internal processes, as well as systematically conceptualizing outcome evaluations. Planning techniques are facilitated and enhanced by computer-generated project calendars and PERT/CPM applications. The concepts and techniques of systems theory, research design, and cost-benefit analysis are illustrated by easy-to-understand examples. Hypothe...