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Promoting Great Customer Service From the Top Down

By Ruth Haag
eBook
$0.99
By Ruth Haag
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"Great Customer Service From the Top Down" provides tips for creating a positive work environment for employees, and a positive shopping environment for customers (hint: the two are related).

(1,267 words)

"Great Customer Service From the Top Down" originally appeared in Ruth Haag's column, "Getting Along in the Office", in A Sandusky Bay Journal (vol.3, number 1-2)

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BusinessHuman ResourcesManagement & LeadershipMarketing & SalesHuman Resources - General & MiscellaneousLeadershipPublic RelationsCustomer Service