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Raising the Tech Bar at Your Library: Improving Services to Meet User Needs

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This book explains how librarians can capitalize on the growing interest and need of patrons for help with technology by expanding their library's tech services to build community engagement and support.

Keeping up with technology is more critical and difficult than ever. This challenge exists not only for library staff but for their patrons as well. Today's librarians are often barraged with increasingly complex questions from their patrons about technology—from loading eBooks onto their re...