Reaching The Goal: How Managers Improve a Services Business Using Goldratt's Theory of Constraints

“There is no doubt that this is a truly original and groundbreaking work in applying the Theory of Constraints. I run a services company and learned some things about the services business. Anyone involved in large services companies needs to look at what John is proposing. I will definitely quote this material frequently.”

Chad Smith, Managing Partner, Constraints Management Group

“The information presented in this book is badly needed by service providers who struggle to balance supply ...