Reducing Risk in Health and Social Care: Towards Outstanding Teams and Services

The Towards Outstanding series offers essential resources for health and social care services regulated by the Care Quality Commission, built around the ‘five questions’ that inspectors use (are services safe, effective, caring, responsive and well-led?). Written by a senior CQC inspector, Reducing Risk in Health and Social Care takes a close-up look at the ‘are they safe?’ aspect of assessment, showing that exceptional safety is about the consistent and effective identification and mitigat...