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Representative Bureaucracy and Performance: Public Service Transformation in South Africa

By Sergio Fernandez
eBook
$54.99
By Sergio Fernandez
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"Representative Bureaucracy and Performance: Public Service Transformation in South Africa is a first-rate blend of quantitative and qualitative analysis of one of the major transitions in modern governance. Fernandez makes a major theoretical contribution to the literature on representative bureaucracy in demonstrating how descriptive representation translates into both active representation and better performance. His discussion of the crucial role of language and communication brings new...

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