Retain: The Future of Learning in a Distracted World

Retain is a book about making insurance training do what it promises—show up when it counts. Agencies invest in countless designation courses, yet much of that effort fades within days. People feel familiar right after a session, then reach for the material later and come up empty. The result is hesitation where there should be clarity, rework where there should be momentum, and uneven performance across otherwise capable teams. This book explains why that fade happens and gives you a syste...