From the Wall Street Journal bestselling author of Bring Your Human to Work comes an indispensable guide to taking your employee engagement to the next level.
In Bring Your Human to Work, Erica Keswin laid down the rules and protocols of a human workplace. Now, in Rituals Roadmap, she shows us how to further employee engagement, explaining that workplace rituals foster a sense of belonging and help workers connect with one another and their work.
From our morning cup of coffee to the standing Wednesday morning meeting with our team, our lives are steeped in rituals. Rituals Roadmap combines cutting-edge scientific research with examples from the most human companies, like Starbucks, Microsoft, Chipotle and LinkedIn, showing how they establish rituals during meetings, employee onboarding procedures, and daily interactions among coworkers.
Whether you choose to pass around a stuffed penguin at your weekly meeting to express gratitude like Aria Finger of DoSomething, or decide to make lunchtime a daily ritual with your team in the same way one top performing team at Douglas Elliman does, rituals create community and change us in a way that conjures lifelong commitments. If you’re serious about employee engagement, Rituals Roadmap is your blueprint for creating a workplace full of engaged, connected employees who drive revenue and stay at their jobs long term.
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|Publisher:||McGraw-Hill Professional Publishing|
|Product dimensions:||5.90(w) x 9.20(h) x 1.10(d)|
About the Author
Table of Contents
Preface: Rituals During COVID-19 v
Introduction: Don't Stop Believin'-A Business Case for Rituals 1
Chapter 1 All Aboard: Rituals for Recruiting, Hiring, and Onboarding 19
Chapter 2 March Through the Arch: Rituals for Beginnings 35
Chapter 3 Meetings: Rituals for Gatherings That Matter 51
Chapter 4 Eatings: Rituals for the Most Important Meal of the Day-The One We Share 69
Chapter 5 Rituals for Taking Professional Development Personally: Spotlight on LinkedIn's InDay 85
Chapter 6 The No-Smoke Break: Rituals for Taking a Breather 101
Chapter 7 We See You: Rituals for Recognizing and Rewarding 119
Chapter 8 "First Sip": Why Starbucks Is a Rituals Rockstar 137
Chapter 9 Tidying Up: Rituals at the End of the Roadmap 157
Chapter 10 Design Your Own Roadmap 165
Postscript Rituals in Turbulent Times 171