Romancing the Brand: How Brands Create Strong, Intimate Relationships with Consumers

A couple camps overnight outside an Apple store to be the first to buy the new iPad. An insurance salesman tattoos a Harley Davidson logo on his ankle. A young woman claims her Diet Coke is like her boyfriend. Are they crazy? No, according to Tim Halloran. For years marketers assumed we make rational, economic decisions about the products and services we buy. But recent research and experience reveal that most of us make deep, emotional connections to brands much like we do with people, and...