Selling Books with Algorithms

In 1997 Amazon started as a small online bookseller. It is now the largest bookseller in the US and one of the largest companies in the world, due, in part, to its implementation of algorithms and access to user data. This Element explains how these algorithms work, and specifically how they recommend books and make them visible to readers. It argues that framing algorithms as felicitous or infelicitous allows us to reconsider the imagined authority of an algorithm's recommendation as a cul...